Customer support
SupportContact MercadoCoin support
Describe the problem and provide your contact details. You can submit a ticket without signing in.
Checking your account
No sign-in required
Use the guest form if you cannot access your account. Support will reply by email.
What to include
Describe what happened and include any error message shown on screen.
Link an order
Sign in to attach an order and read replies in your support history.
FAQ
Common questions
Answers about account access, delivery, and support tickets.
Yes. No account is required. Enter your name, email address, and a description of the problem. Support will reply by email.